Latest review first
I purchased a 2017 KZ Durango 5th wheel from Terry Vaughn in Alvin Texas. I had a factory installed tire go flat and come apart on my 2nd camping trip coming home from Lake Somerville. I had damage to my finder skirt and underneath of RV. I started repairing the RV...Read more
Company wrote 0 private or public responses to the review from May 21.
Terry Vaughn does not fulfill their warranties. Don't even buy any additional warranties as the manufacture and Terry Vaughn do not warrant them. Per Gary at Terry Vaughn's in Alvin, he told me that the warranty will not cover anything like the AC, the grey and black...Read more
Company wrote 0 private or public responses to the review from Apr 13.
Went to the boat show and seen the competitive prices that Terry Vaughn brought to the table and decided to look into to purchasing a travel trailer although we were reluctant to due to a terrible experience we had just previous months with Holiday World. We purchased...Read more
Company wrote 0 public responses to the review from Jan 13.
The sales staff listened to what I wanted and where I would use it the most and found the perfect rig for me. Their service group was awesome to work with and even helped move boxes in the storage for me. They had no problems storing the unit when I had truck issues,...Read more
Company wrote 0 public responses to the review from Jan 12.
Bought a new 2016 Avenger FBI and paid cash for it. Turns out to be a piece of junk. Walls coming loose on the inside, leaks due to (in the Service Managers words) manufacture not caulking and putting the guttering on properly. Stove burner didn't work, heater didn't...Read more
Company wrote 0 private or public responses to the review from Jul 20, 2017.
3/10/17 terry vaughv rv General manager Dustin and service manager Rudy lie to you and totally blow you off.. I have purchased 60.000 worth of rvs.my 2nd rv six days off the lot I have big issues with refridge/lighting/hot water heater. Rudy tells me well have someone...Read more
Company wrote 0 private or public responses to the review from May 18, 2017.
On 11/19/2016 We purchased a new 2016 Sport Trek from Terry Vaughn RV. Sales staff was friendly we had no problems with that. We took the RV to EL PASO TX and had some issues. One the electric slide out jammed and would not pull out or pull in properly. It even thew...Read more
Company wrote 0 public responses to the review from Apr 10, 2017.
Thank you for your response but this does confirm for me that Terry vaughn is not about their customers. Purchasing this camper from you has ended camping for my family. The inspection or lack of is completely unacceptable. Microwave inspected. Well not if...Read more
Company wrote 0 public responses to the review from Oct 10, 2016.
I bought a 36' Work & Play that hauls my Modified Mustang GT to cross country car shows from a dealership in Alabamba one year ago, with the understanding that any W&P dealership will uphold the factory warranty, no issues. Three months ago I took my rv trailer to the...Read more
Company wrote 0 public responses to the review from Jun 07, 2016.
I like to give people the benefit of the doubt so I will stick to the facts. Bought 2016 5th Wheel Venom from Terry Vaughn. When I first viewed the unit with Dan in sales I had several questions and wanted specific information in regards to their extended warranty...Read more
Company wrote 0 private or public responses to the review from Mar 22, 2016.
- David - service rep
I didn't like
- Attitudes and customer service now that they have my money
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